There may be occasions when you feel that your son or daughter is experiencing more emotional turmoil than usual - and you wonder how you might be able to help. The University Counselling Centre will respond to parents who are concerned about their child; however, such contacts must be in compliance with established University Policy and professionally prescribed confidentiality requirements.
The University Counselling Centre maintains student-client records in a confidential manner consistent with ethical and professional guidelines. Therefore, with the exception of serious medical or psychological emergencies, the University Counselling Centre is not free to divulge any information regarding the student. In non-emergency cases, where the student is struggling with or seeking help for psychological reasons, including substance abuse treatment, the University Counselling Centre will abide by the relevant state and federal laws. Accordingly, it is recommended that parents/guardians discuss in advance with their child if and how they might involve themselves in communication with university administration, faculty, or Counseling Centre staff.
It is also important to remember that students living in the hostels on-campus are under the watchful eye of the admin staff who live in the hostels with your student, and are also always available to offer assistance or added attention to potential problems. Our trained staff is in continual contact with the Counselling Centre and serves as an important resource in offering assistance to those students who otherwise may neglect to seek help on their own.
Whenever possible, however, it is best to establish a good basis of communication with your child regarding these personal matters. You may want to invite them to contact the University Counselling Centre for an appointment with a counsellor for an initial assessment. In that way, the counsellor and your child can together determine what services, if any, would be most beneficial. Alternatively, if your child would like to know more about our services before deciding to come in, please urge them to check out this web site.